Terms of service

Last updated: July 29, 2026

Overview

Welcome to Alcalima! The terms "we", "us" and "our" refer to Alcalima. Alcalima operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Alcalima is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

1. About Us

Alcalima is an independent online store offering apparel and lifestyle products inspired by the Mediterranean.

If you have any questions, you can contact us at:

Email: support@alcalima.com

2. Use of Our Website

By using this website, you agree to:

Use the website only for lawful purposes.
Provide accurate and complete information when placing an order.
Not misuse, interfere with, or attempt to gain unauthorized access to the website.

We reserve the right to refuse service or cancel orders if we believe these Terms have been violated.

3. Products

We do our best to ensure that product descriptions, photographs, colors, and pricing are accurate.

However:

Colors may appear slightly different depending on your screen or device.
Minor differences between product images and the final product may occur.
We reserve the right to update product information, pricing, or availability at any time without prior notice.

4. Orders

When you place an order, you will receive an order confirmation email. This confirmation does not mean your order has been accepted.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

Product unavailability
Pricing or website errors
Suspected fraud
Incorrect customer information

If payment has already been made, any canceled order will be refunded.

5. Pricing

All prices are displayed in the currency selected on the website.

Prices may change without notice but will not affect orders that have already been confirmed.

Any applicable taxes will be shown during checkout where required.

6. Shipping

Shipping times shown on our website are estimates and not guarantees.

Unexpected delays caused by shipping carriers, customs authorities, weather, or other circumstances outside our control may occur.

More information can be found in our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Please read our Refund Policy before making a purchase.

8. Intellectual Property

All content on this website—including photographs, graphics, logos, product designs, artwork, text, and branding—is the property of Alcalima unless otherwise stated.

You may not copy, reproduce, distribute, or use our content without our written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Alcalima shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on this page, and continued use of the website constitutes acceptance of any updates.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the country in which the business operating Alcalima is established, without affecting any mandatory consumer protection rights that apply in your country of residence.